Manufacturers
Capability lists and specifications that buyers search for by number, which means text on a page rather than a scan of one.
Manufacturers hostingA Davenport company with its yard in Iowa and half its customers over the river in Illinois faces a decision most businesses never have to make, which is whose city name goes on the page. The usual answer is both, everywhere, in the title and the address and every heading. That is the version that performs worst. Picking one place and being plain about how far you travel beats splitting the difference, and correcting it costs nothing.
AldoMedia is not in Davenport. The work is done from Buffalo, New York. There is no Iowa office, no local number and nobody who will drive over to look at anything. Registering a domain, setting hosting up, moving a site that already exists and answering the phone afterwards all happen remotely.
A company that works both banks of the Mississippi usually arrives at the same plan. Put the Iowa name and the Illinois name everywhere. Both in the page title, both in the headings, both in the address at the foot of every page, both in the markup nobody sees. It feels thorough, and fair to the half of the market you do not park in. It is also the most reliable way to end up weak in both.
The reason is procedural rather than mysterious. Before your name can be shown to somebody a few minutes away over the bridge, a search engine has to settle where your business is. It settles that from a few signals meant to agree with each other: the address printed on the site, the address in the markup, and the address on the free listing beside your name. When those name an Iowa town and an Illinois one, the result is not both. It is doubt, and doubt loses to a competitor who only ever said one thing.
The title line is where the hedge costs most. It is one sentence, the strongest on the page, and a business that spends it balancing an Iowa name against an Illinois one has spent it saying nothing in particular. One city, stated flatly, reads as a fact. Two names joined by a slash reads as a marketing decision, to a person as much as to software. The person matters more, because they are deciding whether you will turn up on their side of the river.
So pick the city your operation physically sits in. Not the larger one, not the one that sounds better, and not the one you wish more of the work came from. If the yard is in Davenport, the page says Davenport. The address on your invoices, the one a driver types in before choosing a bridge, is the one the site should agree with.
The Illinois half gets handled in writing. One clear sentence of ordinary text naming the towns and counties you genuinely cover over there does more work than a second city name scattered through your headings. Buyers do not care which state you file your paperwork in. They care whether a truck crosses the river for an order their size.
Send us the address. We will tell you what the markup says your address is, whether it matches the free listing, whether the text is editable by you, and how the page behaves on a phone. If it is already right, we will say so.
Behind most business sites sits a small block of machine readable detail: trading name, phone number, address. Visitors never see it and it carries more weight than anything else on the page when software is deciding where you are. On a business with a river running through the middle of its market, it is also the field people fiddle with, because it looks like a free chance to claim the Illinois side as well.
It is not free. Treat that block as the same statement you would make on an invoice or a licence application. If the address would not survive a customer driving over the bridge to it and finding your name on the door, it does not belong in there.
The free listing is where an invented address stops being harmless. Those entries get checked, sometimes by post, and a second one for premises you do not occupy across the river tends to be removed. The collateral damage is what catches people out. A removal can take the genuine Davenport entry down with it, or leave it suspended for weeks. The prize was a slightly wider reach on the map. The forfeit is the whole entry.
The related temptation is a second page, the same as the first with an Illinois city name dropped in. It is quick, it feels like coverage, and it works badly. Two pages saying the same thing in slightly different words compete with each other, and neither collects the credit one page would have held alone. Better to keep one page, one address and one honest paragraph about how far over the river you actually go.
All of that assumes you can edit a line of text on your own website this week. In manufacturing and distribution firms that have traded for decades, that assumption fails more often than it holds. The site was built once, by somebody helpful, and has needed nothing since. Nobody had a reason to ask who owns which part until a question like the address turned up.
Three things get treated as one thing and they are separate. The domain name, rented from a registrar. The hosting account, where the files sit and what the bill is attached to. And the tool the pages were built in. A business can pay for all three and hold the login for none of them. Where the bookkeeper works one bank and whoever built the site worked the other, the pieces can scatter further than usual.
Check the domain first, because it is the only piece that cannot be rebuilt from what is already live. It should be registered in the company name, with a company email address as the contact, and somebody in the building should know where it renews. Where the previous builder has gone quiet, taking over a website covers recovering each piece in order.
Nobody has behaved badly. It is what happens when a site works for eight years and nobody has to think about it. It becomes expensive only when you need to move fast.
Copy, test, redirect the old addresses including the files people were sent links to, switch the domain, keep the mail records intact. You keep taking orders while it happens.
Most of the work in a move is sequence. Copy the site, test it somewhere temporary, write the redirects, and change the domain last so there is never an hour when your address points at nothing. Website migration sets that order out properly. What catches distribution firms is not the pages. It is everything bolted on around them over the years.
A quote form mailing to an address nobody has read since the office manager left. A line card or a spec sheet a customer was sent a direct link to years ago. A set of redirects from an even older site that are still quietly doing their job. None of that appears on a list of pages, so none of it gets tested, and a customer finds it missing before you do.
Mail is the other one and it is the failure that genuinely hurts. Somebody rebuilds the domain settings for the new site and does not carry the mail entries across, and a firm that runs on emailed purchase orders goes dark for a day. Write down what exists before anything is touched. Email migration covers keeping mail alive through the change.
One footnote if you are fixing your address at the same time. Change it once, everywhere, on the same day, rather than letting the site, the markup and the listing disagree for a month.
The hosting line is rarely the interesting one on the invoice. Around it sit a domain renewal, a certificate that may already be included with the plan, a builder or theme subscription, a backup add on, a security add on duplicating something already included, and an email plan covering addresses of people who left.
One charge deserves a closer look on a state line, which is a listing management subscription. It pushes your details out to a long list of directories, and on a business with a foot on each bank it will happily publish more than one version of your address, which is the problem this whole page is about. Read it before the renewal.
Paying for more hosting is justified when customers log in, when the site holds a real document library, when it talks to a stock or ordering system, or when a day offline stops actual work. Visitor numbers on their own almost never justify it. What a website costs to run puts the whole picture in one place.
Three of the businesses whose websites carry the most weight around here, each with a page of its own.
Capability lists and specifications that buyers search for by number, which means text on a page rather than a scan of one.
Manufacturers hostingCoverage claims that have to be true on both sides of a line, and a site that keeps working when the office is empty.
Trucking companies hostingLong product lists that go stale quietly, and a catalogue nobody wants to rebuild every time a line is dropped.
Wholesalers hostingEvery trade we cover is on hosting by industry, and every city on our locations page.
No. Name Davenport, because that is where the building is and where the deliveries go. Then write one plain sentence saying which towns across the line you cover and how quickly. That sentence is stronger than a second city name repeated through your headings, because it answers what the buyer is asking. Repeating both names in the title, the headings and the address block only makes it harder for anything to work out where you are, and the business that said one thing clearly wins the comparison.
Leave it alone. Two near identical pages compete with each other, and the credit that one page could have held on its own gets split between them. If coverage across the line is a genuine part of the business, it deserves a page written for it, with the towns listed, the lead times stated and the terms explained. That is a different page rather than a copy. If there is not enough real material for that, a paragraph on the page you already have is the right size.
It should not be. The address in the markup is treated as the place the business occupies, and a mail box will not hold up if the free listing is ever verified. Put the address of the premises you work out of, and use the mailing address where mail actually needs to go, on a contact page, in ordinary words. Two different addresses serving two different purposes is fine as long as the one in the markup is the physical one.
No, and it is worth knowing before somebody sells you an upgrade on that basis. Where the machine physically sits has almost no bearing on which searches you appear in locally. That comes from your published address, your free listing and what other sites say about you. Server location has a small effect on how quickly a page arrives, and that effect is dwarfed by unresized photographs and a stack of scripts on nearly every small business site we are asked to look at.
Tell us where the business actually operates from, what the site says today and who can edit it. We will tell you what to change, what to leave alone, and whether the plan you are already paying for is the right one.
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